Shipping and returns

I am proud to apply my sustainability policy to shipping, using biodegradable or compostable packing materials as much as possible, and minimising plastics.

How are paintings sent to buyers?

Your artwork will be carefully wrapped, protected and boxed - or rolled in a mailing tube if your piece is on unstretched linen. Items under 105cm long are sent through Australia Post. Larger pieces are sent via courier service.

Do you accept returns?

Yes. A lot of love goes into my work and I want you to love it, too. If something does not meet expectation or there has been damage in transit, you have seven days from the arrival date to request a return for full refund (unless a non-refundable deposit has been arranged on a commission) + reimbursement of the cost of return shipping (to the value of $100). Please feel welcome to contact me to alert me to issues and make arrangements.

What does shipping cost?

Shipping fees are absorbed in the item price unless otherwise noted.

How quickly do you dispatch?

I dispatch 1-3 business days from the date of purchase unless otherwise stated in the listing. For on-demand prints please allow 10-14 days for the print process before dispatch. Where this applies, it is noted in the listing.

Dispatch is from Canberra, Australia.

Do you ship outside Australia?

By special arrangement only.

Can you arrange framing for me?

Yes. Framing can be arranged prior to dispatch, in my standard raw oak frame, custom made to your piece. If this option does not appear in the product listing, just contact me to arrange. The cost of framing will be added to your purchase price, along with any adjustment to shipping due to increased weight.

If you are in the Canberra region and would like to choose your own frame, I can deliver the artwork direct to the framer, for you to then take the next steps. I am happy to assist with your choice. In this case, framing or stretching costs would be additional and payable direct to the framer. I deal primarily with Hug Framing + Gallery, Belconnen, and Buvelot in Phillip.